Returns & Exchanges

At Official Shop Hulu, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy on all unworn items with original tags. If your order isn't a perfect fit, our streamlined process makes exchanges and refunds quick and effortless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all labels and tags are still attached and the garment is in its original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.